North Shore Pool and Spa

We work in the following cities:

Chicago, IL Milwaukee, WI Barrington, IL Chicago Heights, IL La Grange, IL Joliet, IL Mchenry, IL Round Lake, IL Rockford, IL Michigan City, IN Lake Zurich, IL Palatine, IL Lake Villa, IL Crystal Lake, IL Aurora, IL ...And More!

About North Shore Pool and Spa

North Shore Pool & Spa of Northbrook specializes in in-ground swimming pool construction, equipment repairs, portable spa sales, and automatic pool covers. Known for their extensive experience and professionalism, North Shore Pool & Spa is a top choice for clients all over Chicago’s northern suburbs. North Shore Pool & Spa prioritizes pool education and safety in order to ensure family fun for years to come.

With over 44 years of experience, North Shore Pool & Spa is adept at building pools that fit a client’s desires and homeowner’s guidelines. This locally-owned company is a Certified Pool & Spa Operator (CPO) as well as a member of The Association of Pool & Spa Professionals (APSP). Choose from luxury features like stone and brick masonry, deck repair, and power washing. Existing pool owners can benefit from North Shore Pool & Spa’s opening and closing services, in order to make the most out of your pool season. Steamroom and sauna construction is also available.

North Shore Pool & Spa enjoys serving clients from all over northern Chicagoland, including Northbrook, Highland Park, Wilmette, Deerfield, Lake Forest, Winnetka, and more. Contact us now to schedule your pool assessment!

Ratings for North Shore Pool and Spa

Overall Rating................................................................................................................... 9.2


Overall Professionalism Quality Promptness Affordability

Overall Ratings for North Shore Pool and Spa for the past 4 quarters


North Shore Pool and Spa
Average Rating for all Contractors

User Reviews for North Shore Pool and Spa

Reviews

9.1
"awesome job"

10.0
"the service is always done very well and done on schedule"

9.2
"As always any contact with staff, whether in the front office or retail store, was always a positive experience."

9.2
"Technicians were always courteous and efficient "

10.0
"Consistently outstanding!"

6.6
"Good, reliable service, though a bit expensive."

9.9
"John McDaniel is extremely helpful."

9.9
"Quality of information & pool water test results are good."

8.2
"Overall experience has been very positive. The cost is quite high, so that is always a tension. Much other than other competition that I have looked at."

8.2
"Quality is generally pretty good. Things like fungus under the waterfall are not always noticed and the techs should be on the look out for that."

9.7
"Matt is a very good service manager and is always courteous and cooperative."

9.7
"The service, by and large, is very good and timely. Service personnel and service managers are good and listen to your problem."

9.5
"entire staff always very responsive to my questions and issues"

9.5
"my 2013 opening fell short of the standards previously set for two reasons: 1. my equipment cover was thrown in the back cover of my yard rather than placed in my shed (the previous 2 years the workers placed it in my shed) 2. a huge pile of something (either diamond bright, sand,chemical)was left on my lawn next to the pool deck"

9.8
"Can't think of the name of the guy who always services our spa but, as usual, he was very good."

9.8
"Efficient and courteous as always"

10.0
"The men were prompt, neat and finished in the allotted time frame."

9.9
"Great ownership and team. They go above and beyond."

10.0
"efficient and informative. Pointed out potential problem with leak in polaris pump"

9.6
"They were very helpful in helping me find a leak in my pool. Once discovered they were able to repair it and found the sub contractors to rebuild the weak part of the pool."

8.8
"Polite, timely. Met expectations."

10.0
"I have been using North Shore Pool and Spa services for a number of years, and I find all of their staff to be friendly, knowledgeable about what they do, prompt and efficient, and their expertise has always guided me in keeping my pool in beautiful condition all summer long."

10.0
"The service I received was efficient, and the workers were very knowledgeable about what they were doing."

9.7
"Every order is correct every time."

9.9
"I have be using NS Pool and Spa for many many years! They have been wonderful with all my needs at any time! They have become like a family! and Its always nice to know you have good people looking out for the best of your pool and spa! 10 Stars for them!!"

9.9
"Neat, Clean, organized, accurate"

8.9
"My only complaint has been with some charges. For example, I was charged for fixing a part that they had just cleaned and overhauled. I had to call to remove the charge. I was also quoted a price for a replacement and when I got the bill, they have not mention the addition of two service calls. It increased the bill from $500 to $700. I didn't challenge it, but felt it misleading. I assumed that any quote would include ALL related charges. "

10.0
"Great service"

10.0
"knowledgeable and pleasant"

9.7
"Friendly knowledgeable people."

10.0
"Adam was extremely attentive to detail as usual."

10.0
"Adam was great"

9.8
"We have a lot of confidence in folks at North Shore Pool and Spa. They've been helping us with a variety of issues over many years and they've yet to disappoint."

9.8
"We've never had any problems with any staff that we've dealt with. On the contrary, our only experience has been with friendly, knowledgeable, professional people."

9.3
"When ever I call they always get to me quickly. Overall I am very pleased with NSPS that is why I continue to go there for supplies and service. They work well with the customer."

10.0
"I wish I could remember everyone's names - but have had a great experience with everyone I have come into contact with at this company. I speak mostly to Matt and he is great."

10.0
"Wonderful customer service - quick response to problems."

10.0
"my opening was perfect"

9.1
"Quality product"

9.8
"Pool technicians arrived on time and performed services efficiently. We have been using North Shore Pool and Spa for eight years and have come to expect quality service in a timely manner. We have never been let down."

9.8
"We really like the gentlemen who closed last year and opened this spring our pool. It is nice to see a familiar face and know that they are experienced in not only servicing a pool but are well acquainted with our pool."

10.0
"Great personal service from experts in their field. Long time staff makes working with them a pleasure "

10.0
"Scott and Ed are great to work with"

9.8
"The service is generally prompt and executed in a professional manner. My only complaint is that their service personnel usually over tighten things."

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