Overall Ratings for Vein Clinics of America - Allen for the past 4 quarters
"I am very pleased with Vein Clinics of America."
"All I can say is that I wish all my doctors could be as thorough and patient. Each step of the procedure was explained thoroughly, before and during, with great care toward maintaining my comfort and safety throughout."
"I needed better information regarding post-case. Thanks!"
"Pleasant staff and detailed explanation. Dr. Long answered every question."
"Dr. Long and her staff always shared detailed recovery details and always answered any questions I had before leaving the office after a procedure."
"I visited Vein Clinics of America because of issues with multiple spider veins and some varicose veins. After completing the treatment, my legs look much better. But more importantly, they feel much better. The heavy and tired feeling in my legs is gone. It has helped me to feel more active; exercise is enjoyable again. The entire staff in the Allen office are kind and caring. Your comfort is their number one concern."
"Dr. Long and his nurse were both very thorough and helpful."
"Everyone was very pleasant at the Allen Office."
"Dr. Long made me feel at ease after discussing the treatment options, and she made me feel like I can have beautiful legs after several treatments."
"Everyone that I came in contact with was pleasant and friendly - made sure to make you comfortable - the doctor is great - I felt very confident with her. Still undecided - maybe I will have the sonograms first and go from there."
"Discomfort was mild. Dr. Long kept me informed as she proceeded with the treatments. I am beginning to see results and would recommend these procedures."
"The staff at Allen was nice and professional. Procedures were done very well. The doctor was great. Great staff and service."
"I have shared my experience with my gynecologist, who has referred other patients who have inquired. The entire staff is wonderful."
"Everyone at the Allen office was fabulous. I had a great experience. I have already told several friends and one has made an appointment. It's only been a week. The Allen office Staff is awesome!!!"
"Dr. Cynthia Long explained the procedures in detail, in plain language and in medical terminology. I much appreciated her knowledge and expertise. Procedure was as pain free as possible. Staff is super. "
"I was very impressed with the office staff and the doctor. They were all very friendly and helpful."
"They make you feel like part of the family. Love this whole office. Everyone has been the best. They are great always made sure I was okay and took very good care of me."
"Entire staff--every one of them--was incredible. My only complaint and very, very minor is that when I called the first time, the front office answered and told me to fill out the online paperwork, which was different from the paperwork in the Allen office. I think the website needs to be updated. I don't get upset over such things, but I know people who would and it wouldn't be the fault of the office in Allen. Truly a fabulous staff~~"
"The office staff were very pleasant. However, my insurance stuff was constantly confused. My first visit they had me under United Insurance and once I had all of my pricing I mentioned the word, Aetna. And they were like, "What...you have Aetna...I thought you had United?" I have no idea why they thought that. This happened three times. I was constantly confused about how much money I owed. I am very happy with the vein treatment. However, my right leg, which had laser and ultrasound injections, bothers me more now than before. In addition, when I went back for my 6 months she told me I needed more ultrasound injections. I just don't know if it's worth it."
"All doctors and technicians were careful to make sure I understood what was or would happen and answered my questions well. The procedure was a bit uncomfortable at times, but never painful."
"I had a great experience all around at the Allen VCA office."
"I really enjoyed the staff -personable, friendly and helpful."
D. H. - Wylie, TX
"The staff was very helpful and explained all details of the process. I feel very confident and comfortable with the staff."
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