All Reviews For VelaShape™

Rating:
3.8

Rating:
2

"My last VelaShape procedure is next week and although I have not had my final measurements and pictures to compare with how I started, I cannot see any real difference in the texture of my legs. The cellulite is still there. I am doing everything that I was told to do and even more by using a dry brush and a foam rubber ball over the affected areas. If asked to recommend this procedure to others, I would not do it. I like my treatment providers very much and want to be clear that none of my dissatisfaction is directed toward them. " - Submitted by Mindy M. of Austin, TX

Cost: $1,200.00


Rating:
10

"I enjoy having all the treatments. I like to invest in my health to prevent and cultivate my body.
I was amazed by the courtesy of all the personnel, specially Viviana, that make me, my husband and my son, feel like family.
The strength was excellent, since the call center, the cleaness of clinic, the location, the smiling courteous faces always punctual and caring.
Thank you very much. " - Submitted by Marcela S. of Houston, TX

Cost: $4,000.00


Rating:
1

"At first I purchased VelaShape treatment and after approximately 8 sessions I haven't seen any result they told me I would see when they convinced me to buy it.

I'm working out and eating healthy but it doesn't seen to be making any difference. Furthermore, they recently convinced me to purchase Zerona which I haven't started yet and laser hair removal and they didn't tell me how painful that was! I had a first session and it was so painful that I don't want to do it anymore.

I'm also having problems with scheduling. Their schedule process is really complicated and they have such a hard time with it. Several times they made a mistake in my schedule and I had to reschedule or miss a week of treatment which interfered with my work schedule. The manager tells me that she will call me next day to reschedule but she doesn't, I have to call them back to follow up. They apologize but it keeps happenning.

Their staff is always running late and I always have to wait minimum 20-30 minutes to be seen then they rush throughout the treatment because there is another client waiting.

They are always short staff and just one VelaShape machine for everybody which makes it harder to get a time that I can make it.

They do not keep up with the pictures in every session and they never took measurements to compare results. I have asked a couple times to see pictures from before and after but they never showed me, I truly believe they have no idea where they are and how they know who is who in that camera.

I'm not satisfied with the service and I trully regret for purchasing these treatments with American Laser Skincare.

I give you permission to share this information with them in order to improve the service BUT keep my name CONFIDENTIAL because unfortunately I'm still been treated and I don't want to feel uncomfortable while I'm there.

Thank you" - Submitted by Sarah E. of East Weymouth, MA

Cost: $3,750.00


Rating:
5

"The staff is excellent. Everyone is very professional, informative, helpful, and sincere. I also purchased photo facial/microdermabrasion services which I'm very happy with so far.
" - Submitted by Traci S. of Arvada, CO

Cost: $1,500.00


Rating:
8

"Personable, competent. Concerned about patient satisfaction. Flexible around scheduling 10 treatments for Velalux to accommodate my schedule." - Submitted by Miranda C. of Suffolk, VA

Cost: $2,600.00


Rating:
1

"I wound up with 2nd degree burn marks on my lower abdomen on the last two sessions. I did mention the pain and burning sensation to the technician and nothing was changed. It's been over a month since my last treatment and I still have burn scars on my stomach. Very dissatisfied with the service. " - Submitted by Daniel L. of Reading, MA

Cost: $1,200.00


Rating:
0

"The way girls treat you is good but financial is horrible very bad experience.I will never go back for another service." - Submitted by Maria S. of Harbor City, CA

Cost: $1,215.00


Rating:
6

"I got Velashape 1 year ago and I am not 100% satisfied with the results. The procedure did take off inches and I like the size of my leg. What I do not like is that it left my skin uneven in some areas. I thought it was going to smooth out the skin, instead it created an uneven, not smooth surface. I feel uncomfortable wearing a bathing suit because of it. I got the procedure done so I would feel comfortable wearing short shorts, which I definitely don't feel comfortable doing. I am questioning whether my legs looked better before or now. I am not sure. So All in all, if I could make the choice again I would probably not do it. But it depends on what your body is like before hand. My friends thought I was crazy for even thinking about doing it. They said I didn't need it and I probably didn't, but you live and you learn. Just be sure to read a lot of reviews before doing it and try to look for before and after pics of people who have a similar body type. " - Submitted by Melanie M. of Novato, CA


Rating:
1

".Saw no significant results
.Procedure uncomfortable
.Had significant marks on legs for at least a week after each procedure (so for the length of the 6 week treatment I was always marked)
.I feel I poorly spent $2400. (for me that's quite a bit)
SO DISSAPOINTED!
I do have to mention my technician Christy, she was wonderful. I think she was as dissapointed as I was with the results. She tried her best and made me feel very comfortable." - Submitted by Elena R. of Silver Spring, MD

Cost: $2,400.00


Rating:
9

"The treatments were a gift from my daughter. The service provider was friendly and efficient. The treatment center was clean and welcoming." - Submitted by Suzanne W. of East Stroudsburg, PA

Cost: $1,500.00


Rating:
0

"My tech that did my treatments, Jaimeann at the Temecula Calif office was wonderful! She was very knowlegable in the Velashape & was very friendly." - Submitted by Stephanie W. of Fallbrook, CA

Cost: $1,450.00


Rating:
9

"Everything is good there..except that i hv been traveling so much that i hv no time to go for the 2nd treatment yet. I will appreciate if someone call me at 8325417078 - i misplaced their contact number. I am currently back in houston for a few days, and would love to schedule another appt. No one from there follows up on me. So, pls call me or email me their contact. Appreciate!! Thx!" - Submitted by Vel A. of Houston, TX

Cost: $1,500.00


Rating:
6

"I do not feel that I achieved the results of the vela scult I purchased. Especially, after so many treatments. I am not overweight,so this should not have been an impossible feat. I feel that I should be given the additional treatments needed to obtain my very achievable results. Otherwise, I am just spending more money and still don't know if I will get the results. I could have had lipo or cool sculpting,be finished and spent the same amount of money. I think,especially in my case at 120 lbs.,that I should be given the extra treatments to reduce my stomach area. I wear a size 4, so something is wrong, if I can't get rid of several inches in my belly area!" - Submitted by Pat C. of Virgina Beach, VA

Cost: $2,000.00


Rating:
1

"Not a good value, when I tried to discuss to issue I was having, it was like too bad. " - Submitted by Anna B. of Hinsdale, IL

Cost: $4,000.00


Rating:
1

"The people were friendly, but I'm strongly disappointed in the final results. There was no difference made, if anything, it looks worse on the back of my thighs. My friend received some ionization therapy that's 'all the rage' and FDA approved in Europe and she lost a total of 7 inches on her thighs, AND it was cheaper. I feel like I wasted a large sum of money, and I am not very trusting of this." - Submitted by Ashley W. of Philadelphia, PA

Cost: $1,075.00


Rating:
9

"when I received my consultation I was not told that I needed to stop tanning for 2 weeks prior to my treatment; so when I went in for my treatment it had to be rescheduled" - Submitted by Maura C. of New Britain, CT

Cost: $0.00


Rating:
7

"I was dissatisfied with the service. I was told that after my treatment I would be satisfied with the areas that was discussed.If I knew this at the time of my consultation I wouldn't have purchased the package." - Submitted by Danette O. of Belleville, IL

Cost: $1,200.00


Rating:
1

"I started off with one esthetician and then she left and saw an esthetician who was unfamiliar with Vela. They used different techniques and I think this is why I did not get the desired results. The first esthetician didn't get it up to the necessary temperature. I still have the same amount of cellulite on my tighs and buttocks. In addition, my before pictures were misplaced thus I dont have any verification photos." - Submitted by Joanna M. of Santa Maria, CA

Cost: $2,700.00


Rating:
1

"I am not happy at all with my services. " - Submitted by Julie S. of Flint, MI

Cost: $3,000.00


Rating:
2

"Very expensive for someone who is a student and also no difference whats so ever, I look the same I did the day I started the Velashape " - Submitted by Xhesi M. of Clearwater, FL

Cost: $1,750.00


Rating:
8

"The service provided was allrihgt, but I expected more resource than what I got.I will recoment this service to my friends anyway cause it might help them... " - Submitted by Elba C. of Pottstown, PA

Cost: $2,000.00


Rating:
1

"I was extremely dissatisfied with the services and felt I was scammed of alot of money. The staff was not professional and gave very little instructions even though I asked several times. I felt as if they wanted my money and could care less about the services I received. I will not recommend your company to anyone and would be happy to share my experiences with anyone if asked. Shame on your company for telling people they will see big changes with this service!" - Submitted by Charlene F. of Naperville, IL

Cost: $3,000.00


Rating:
9

"The service is expensive but they usually have good deals going on, so I was able to take advantage of them and purchase the package." - Submitted by Isabel T. of East Lansing, MI

Cost: $3,750.00


Rating:
2

"The people there are great but the actual results of the vela shape are not impressive to me and I have been doing this every week for 3 months." - Submitted by Jennifer A. of Clarksville, MI

Cost: $6,000.00


Rating:
1

"I just wanna say that I thank ALL of you guys for these reviews. Fortunately, I bought a 4 treatment deal that comes with a "Buy One Area, Get One Free" but I financed. It all got approved for $2000 but I've only had one treatment so far and will NOT be going back. So I will agree to pay for the 1 treatment I already had, which of course yielded no results, but I'm gonna save my $1500. Thank you all SO much. Just like a lot of you, I am NOT rich and can't afford to throw away a couple thousand dollars. Best of luck everyone." - Submitted by Aaron C. of Marysville, CA


Rating:
1

"I definitely expected to actually see results for $2000 and I feel that there's no change whatsoever. I'm very upset that I will be paying for that for a long time for nothing. It's something that I really couldn't afford, but was told that I will see great results so I trusted that I would. I even bought the extra lotion to put on twice a day that was supposed to help. " - Submitted by Jess F. of Evanston, IL

Cost: $2,478.00


Rating:
8

"Great people, price was a bit steep, but I am happy with my results so far." - Submitted by Renae R. of Santa Clara, CA


Rating:
9

"The employees are nice. My service was not what I expected for the price." - Submitted by Ruthie A. of Dallas, TX

Cost: $2,500.00


Rating:
1

"This service is sold as a great alternative to reduce cellulite and thighten skin, I was told I was the perfect candidate for great results because I'm 125lbs 5'6" very active, I exercise at least 5 days a week, drink 68oz of water a day and eat healthy. After 7 treatments for the front of my legs and 7 for the back there was not even 1% improvement, I talked to management and they gave me another 3 for front and 3 for back, I could say the improvement is about 1% not what I was expecting after getting into a $3000 credit card charge. The center manager told me they had the Velashape 3 that no one else has and she claimed it was worth the $3000 because the machine was amazing. Im very dissapointed because I paid and got nothing back, don't think anyone likes to waste $3000 for zero results. If I dont get what I paid for I will have no another choice than go to either the local news, Yelp and every social network to make people aware that this is a rip off. If you really care about your customers please contact me and let me know what you are going to do for me to match $3000 I paid for nothing in return.
Thank you
Sonia Viegas
408-597-5425
" - Submitted by Sonia V. of San Jose, CA

Cost: $3,000.00


Rating:
1

"Professionalism for front office employees beed to learn how t ask private questions in the aprropriate pkace not in the waiting room when others can hear." - Submitted by Marilynn T. of Paramount, CA


Rating:
1

"Everyone was very friendly, but very inconsistent. They wanted to switch machines and try different techniques for my convenience and for better results. I felt they did this due to the fact they scheduled my appointments for a shorter time and could not finish in time. The office was so busy that they could not extend my appointments they scheduled wrong. So they used a different machine that I felt was not doing what it was supposed to. They assured me that it wad best to do the treatments w that machine, when in the end I saw no results in my pictures. I worked out consistently and drank tons of water, and am now paying payments for nothing. I feel very cheated, and even after I saw my pictures and everyone could clearly see nothing had changed, they tried to sell me more sessions. One of the girls doing my treatments even told me that the other girls were not doing what they were supposed to, which was very unprofessional to say the least. I was not given the option to get those treatments back. I've lost weight and have had to deal with cellulite for several years. No matter how hard I worked out nothing seemed to work. I thought velashape would surely help out. Even a slight change would have been great, but considering how I was dealt with no wonder my results were the same as I started. I would definately not recommend velashape or the office I went to." - Submitted by Carrie H. of Memphis, TN

Cost: $1,500.00


Rating:
8

"Kelly was excellent. i truly felt she tried hard to get me the results i was looking for. although i didnt reach my goal, i was still satisfied at the treatment and results. again Kelly was absolutely a joy to work with and i hope if i return i can request her as my technician." - Submitted by Kelly L. of Baltimore, MD

Cost: $1,500.00


Rating:
1

"The specialist gave false hope during my initial consulatioln. The outcome of my procedure did not meet my expectations. Furthermore, I was left with blisters and burn marks on my stomach. I am in the process of trying to find another provider to fix this problem area." - Submitted by Shaunta R. of Memphis, TN

Cost: $1,350.00


Rating:
2

"On April 27 I had a 6.30 appointment for a Juvederm filler which I purchased through the Wagjag website for $249.00 ( supposedly a $649.00 value) and was looking forward to having this treatment done.

So, upon my arrival at the Richmond Hill clinic around 6.20 PM I checked in with the receptionist and she showed me to a waiting room. And I waited, and waited, then read all the magazines, and waited........you get the picture. Finally at around 7.30 PM the receptionist came into the room and asked me to fill out some info papers before the "procedure" and then I waited again. It was now 7.45 and I was trying to decide whether to leave or not and then the "nurse" took me to another room to wait for a skype call to a Dr. Martin and again I waited another 15 minutes. So finally she was reached by Skype, asked me a few repeat questions, I assume for legal purposes, and then we were off to another room for the procedure.

This procedure took, at the most, 5 minutes, with 5 injections. Imagine waiting over an hour and a half the get something that took not even 5 minutes. Well to say the least I was very disappointed and could not imagine spending $649 for this procedure which I got for $249 plus tax. What a ripoff by a "professional" group. Would not recommend anyone to your company and will let the folks at Wagjag in on your little scam.
" - Submitted by Darlene R. of Toronto, ON

Cost: $249.00


Rating:
1

"This was a deal through WagJag coupon and it was total waste of my time and money.

this procedure is not working - I am glad I had a coupon so I wasted less then most people.
They try to get you in and sign you in for more very expensive treatments that don't work.
If you want to try it please don't go to Kitchener or Toronto clinics run by Skin Vitality Medical Clinic.

You will be sorry you have wasted your money....please check them out carefully...they don't allow client reveiws on their site...I WONDER WHY!!!!

" - Submitted by Anonymous of Kitchener, ON

Cost: $199.00


Rating:
1

"did not inform you that the procedure was very, very, uncomfortable" - Submitted by Kathleen Y. of Scituate, MA

Cost: $6,000.00


Rating:
9

"I was really pleased with the services rendered, so was my fiance' who had no idea that I was having this procedure conducted. I had noticed him looking at my back side a lot more often and smiling. The staff was really friendly, welcoming, and made you feel very comfortable. I would recommend Velashape to anyone who is self-conscious of unwanted cellulite. " - Submitted by Joy D. of Belle Chasse, LA

Cost: $1,700.00


Rating:
1

"The staff at the center are excellent and very professional. They always make me feel very welcome and schedule the appointments around my schedule. However, my biggest complaint is the results of the procedures.

I had 7 velashape procedures done but do not notice a slight bit of difference. Even the lady who reviewed my photos said that she didn't see much of a difference. My husband commented that it was the biggest waste of money ever. I did not have severe cellulite before but it still failed to remove anything. I kind of feel that it is a bit of a scam and feel like there should be some kind of money back guarantee.

I have also had 2 phot facials and 2 microdermibrasions to remove or at least minimize some malasma from my face. There is also no difference what so ever. I still have 2 more treatments but with no noticeable affects this far, I am starting to think that this might be another waste of my money.

The permanent hair removal on my legs, under arms and bikini will be something I have to wait to see if it works as I have only have 2 treatments.

All my friends and family are keen to see how the treatments work as are interested. I feel embarressed that nothing has worked so far. I would not recommend these treatments to anyone and would actually make sure people know that you could be throwing away your money." - Submitted by Vikki A. of Spring, TX

Cost: $1,700.00


Rating:
1

"Vela Shape is the BIGGEST WASTE of money! I completely regret the decision to purchase this treatment. They claimed that I would have cellulite and circumference reduction of my glute area given that its an FDA approved treatment. There has been no changes in cellulite or measurements. I am 5'3" 130lbs and work out 5 times a week. " - Submitted by Alexandra B. of La Jolla, CA

Cost: $1,500.00


Rating:
2

"I was not seeing any difference on the area that was used for the vela shape and I wish the company showed that they cared. I felt that they just took my money and didn't care that I didn't get for what I paid for. " - Submitted by Rachel C. of Carlsbad, CA

Cost: $4,000.00


Rating:
8

"Maria, the manager was very polite and ready to listen to my multiple concerns; therefore, I was a satisfied customer. " - Submitted by Luz D. of East Meadow, NY

Cost: $1,000.00


Rating:
1

"I started my vela and chin hair removal treatment on 02/17/10. They explained that I would not see results on the vela treatment or the hair removal until the 6 or 7 treatments so she told me to get 8 Vela shape Treatments; therefore, I purchased a $2,200 skin tightening treatment at American Laser Center in Norwalk, CT. I purchase a package of 6 for the chin hair removal I paid 858.00 I only had two chin treatments and 4 Velas which I have not seen results on any of these treatments. Now after only 4 of treatment they closed the office in Norwalk CT and are refusing to give me a full refund. I found out that the office was closing when I went for an appointment and the staff told me it was their last two days. They are asking me to go to the office in White Plains NY or the one in West Harford CT which it is impossible for me to drive so far and out of state. I haven’t seen any results and if I want to have this treatment somewhere else I will have to pay full price. I want a full refund because they closed the office and it was their breached of contract not mine. I call them 4 or 5 weeks, they said they were going to call me back and I am still waiting for them to contact me. Thank you " - Submitted by Aida P. of Bridgeport, CT

Cost: $2,200.00


Rating:
2

"I was very excited when I found out about the types procedures and results. I was even more excited to try other procedures once I completed my first treatment. However, the inconsitency of the staff with scheduling, different techniques used for treatment, and different technicians are just a few reasons while I will no longer continue with American Laser Treatment. When I informed one of the technicians about this problem, I was told I would be receiving a call from the manager within a week. And of course I did not. On one occassion the technician left the room to continue another service and came back 10 minutes later. I would not recommend this treatment to anyone and it is a shame because my friends were relying on me for positive feedback so that they could procede with treatments. " - Submitted by Chanel S. of Fort Worth, TX

Cost: $1,300.00


Rating:
6

"1. Two appointments were made which they had to call and cancel because they said those were days/times that shouldn't have been scheduled to begin with.
2. The staff were very nice and friendly. They do a great job of making clients feel comfortable.
3. I felt that the treatments could have been more aggressive...? The results weren't noticeable to me." - Submitted by Pam B. of San Diego, CA

Cost: $2,700.00


Rating:
6

"Had a different tech for every treatment. Each performed differently some better than others. Never knew whom you would get. Would be better to have the same person each time for best results." - Submitted by Luz O. of Washington, IL

Cost: $2,600.00


Rating:
1

"I saw absolutely no change. And was never emailed before and after pictures even after I requested them twice." - Submitted by Lakeivea W. of Baton Rouge, LA

Cost: $1,400.00


Rating:
8

"overall, great experience. i just started the velashape and it seems like every time i go the head on the machine has to be changed multiple times because it is not heating up properly. it takes longer for the areas to be redone and a few times i felt like it did not work correctly. they should order more heads since the majority of them did not work properly." - Submitted by Lily S. of Pittsburgh, PA

Cost: $4,000.00


Rating:
5

"Too expensive for the short term results. Got a small area for the money!" - Submitted by Leslieanne R. of Fairview Heights, IL

Cost: $1,500.00


Rating:
2

"I was under the impression that my cellulite could be treated in four or six treatments because I did not have much to begin with. However, I had nine treatments without much success." - Submitted by Joyana P. of Chicago, IL

Cost: $1,900.00


Rating:
3

"The staff was very nice. The outcome of my procedure was not what I thought it should be. My skin is no tighter. You can not tell I had any treatments. I am very disappointed and would not recommend this procedure." - Submitted by Patty S. of Greenville, SC

Cost: $2,800.00


Rating:
8

"I had two services: cellulite and my stomach area done." - Submitted by Shannon L. of Roseville, CA

Cost: $3,500.00


Rating:
3

"signed up for 6 velasmooth treatments none of which have worked because two different girls did two different techniques. The velasmooth machine "broke" in Nov. and has yet to be fixed correctly. The staff was nice enough to start my treatments over and hopefully a weekly treatment will work. First the machine has to work. If the staff was not as accomidating as they are I would have asked for a full refund." - Submitted by Peg P. of Bettendorf, IA

Cost: $1,000.00


Rating:
2

"I came in for this service to reduce the appearance of cellulite. It did not work despite many assurances that it would
" - Submitted by Theresa L. of Huntersville, NC

Cost: $1,400.00


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