MG Fitness - MA - Wakefield

Your Information

First Name

Last Name

E-mail

Phone

Zip Code

Your needs:

What is your primary reason for joining a healthclub? Select one only:
 Improving my health
 Improving my appearance
 Increasing strength and stamina for sports activities
 Weight reduction
 Socialization

Price

The health club's membership fee was on par with the quality of the facility and its services.
 Strongly Disagree
 Disagree
 Neutral
 Agree
 Strongly Agree

Facility and services

The facility was easily accessible, easy to find and had convenient parking.
 Strongly Disagree
 Disagree
 Neutral
 Agree
 Strongly Agree
The facility was clean and spacious.
 Strongly Disagree
 Disagree
 Neutral
 Agree
 Strongly Agree
The facility had quality and sufficient equipment.
 Strongly Disagree
 Disagree
 Neutral
 Agree
 Strongly Agree
The facility had convenient hours of operation.
 Strongly Disagree
 Disagree
 Neutral
 Agree
 Strongly Agree
The facility had leading edge classes that were of interest to me.
 Strongly Disagree
 Disagree
 Neutral
 Agree
 Strongly Agree
I was satisfied with the variety and condition of the facility's fitness equipment.
 Strongly Disagree
 Disagree
 Neutral
 Agree
 Strongly Agree

Comfort with Consultant/Trainer

The facility's front desk personnel were friendly, professional and prepared for my tour.
 Strongly Disagree
 Disagree
 Neutral
 Agree
 Strongly Agree
The consultant/trainer provided information about his/her knowledge and experience that made me feel comfortable.
 Strongly Disagree
 Disagree
 Neutral
 Agree
 Strongly Agree
If a personal trainer was sought, he/she gave me recommendations for a program that would fit my needs.
 Strongly Disagree
 Disagree
 Neutral
 Agree
 Strongly Agree
The trainer gave me an idea about what would be possible and realistic goals for me and discussed how long it would take to see results.
 Strongly Disagree
 Disagree
 Neutral
 Agree
 Strongly Agree
The consultant/trainers knowledge and enthusiasm made me confident that this health club would help me meet my fitness goals.
 Strongly Disagree
 Disagree
 Neutral
 Agree
 Strongly Agree
All of my questions regarding the facility, personal trainers, and programs were answered.
 Strongly Disagree
 Disagree
 Neutral
 Agree
 Strongly Agree

My plan

I will or did join this health club.
 Yes
 No
(If Yes) What is your expected expenditure? Or what was the estimated price you were quoted?
$
I will join a different club.
 Yes
 No
I will put off joining a club indefinitely.
 Yes
 No
(If Yes)
 I will join this month
 I will join within 2 to 5 months
 I will join within 6 months to 1 year
(If No) I will not join now because
 Did not like facility
 Did not like schedule or availability of services
 Did not like staff or personnel
 Price was too high or unreasonable
Please describe your experience in the form of a testimonial.
I Give you permission to share my survey information with the health club:
 Yes
 No

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