Procedure Review by Sarah E. of East Weymouth, MA

"At first I purchased VelaShape treatment and after approximately 8 sessions I haven't seen any result they told me I would see when they convinced me to buy it.

I'm working out and eating healthy but it doesn't seen to be making any difference. Furthermore, they recently convinced me to purchase Zerona which I haven't started yet and laser hair removal and they didn't tell me how painful that was! I had a first session and it was so painful that I don't want to do it anymore.

I'm also having problems with scheduling. Their schedule process is really complicated and they have such a hard time with it. Several times they made a mistake in my schedule and I had to reschedule or miss a week of treatment which interfered with my work schedule. The manager tells me that she will call me next day to reschedule but she doesn't, I have to call them back to follow up. They apologize but it keeps happenning.

Their staff is always running late and I always have to wait minimum 20-30 minutes to be seen then they rush throughout the treatment because there is another client waiting.

They are always short staff and just one VelaShape machine for everybody which makes it harder to get a time that I can make it.

They do not keep up with the pictures in every session and they never took measurements to compare results. I have asked a couple times to see pictures from before and after but they never showed me, I truly believe they have no idea where they are and how they know who is who in that camera.

I'm not satisfied with the service and I trully regret for purchasing these treatments with American Laser Skincare.

I give you permission to share this information with them in order to improve the service BUT keep my name CONFIDENTIAL because unfortunately I'm still been treated and I don't want to feel uncomfortable while I'm there.

Thank you" - Submitted by Sarah E. of East Weymouth, MA

Cost: $3,750.00

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